Tel: 01404 892100

Processes..

How to shop

Please note, online orders can only be placed if: the billing and delivery address is in England, Wales, Scotland or Northern Ireland, including their islands. See Delivery for full details.

Orders may only be placed online for products that are displayed as in stock and which have an ‘Add to Basket’ button.

Step 1
Add the required product(s) to your basket. You are able to amend/remove products in your basket and click Update to show changes.

Step 2
Once your basket is complete click Go to Checkout

Step 3
If you have a login enter your login details. To set up a login, please Register (NB If you have credit terms with us, e.g. a 30 day account, in order to link your online registration with your credit account and pay on account, please email accounts@vigoltd.com after registration to request that your website login is linked to your credit account).

Step 4
Click on Go to Basket

Step 5
Click on Go to Checkout

Step 6
Check fields on the Delivery Details page and click on Next Step

Step 7
On the Delivery Method page, select the delivery method. NB: If you have chosen the 'Customer to Collect' option, enter the date you intend to collect the order and the details of the person/carrier collecting in the 'Special Delivery Instructions' box. Click Next Step.

Step 8
Click to confirm you have read and agree the Terms & Conditions - Buying from this website

Step 9
Select the method of payment:

  1. Pay by credit card - available to customers without a 30 day account; also available to customers with a 30 day account. You will be redirected to SagePay (see Payment for more information). Enter your Card Details and click Proceed; to complete your payment click Proceed
  2. Place order on account – available to 30 day account customers

Step 10
You can print a copy of the order you have placed on the Order Received page - click on Print Page

Step 11
Once you have placed your order you will automatically receive an email acknowledging receipt of your order.

Step 12
Your order will be held securely on the website. Please refer to our Privacy Policy for security information. You may view your order(s) at any time via your login.

Step 13
For delivery information see Delivery.
For information about collection see Collection.

Step 14
Prior to the despatch of your order, your VAT invoice/despatch confirmation will be emailed to you and at this point the contract is formed between you and Vigo Ltd.

Contact Us If you need assistance placing your order, please contact us on 01404 892100.

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