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Privacy Policy

Statement:

Vigo (“we/us/our”) is committed to ensuring that your privacy is protected. This policy sets out how we protect and use the information you give us when you use this website. We will not sell, distribute or lease your personal information to third parties.

Please note we may need to update this policy as required. Please check this page from time to time for any changes.

Collecting your personal information online

We may collect the following information when you register, order online, request a brochure, and request an email newsletter:

  • name
  • contact information including email address and telephone number
  • demographic information such as your address and the product you are interested in
  • how you heard about us

We use the above information to send you our marketing materials either via email or post.

What we do with the information we gather

We gather information in order to understand your needs and to help us provide you with a better service, for example:

  • for internal record keeping
  • to process orders
  • to improve our products and services
  • to periodically send promotional emails and marketing materials about new products, special offers or other information which we think you may find interesting using the email address which you have provided

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • When requesting a brochure via Brochure Request if you do not wish to receive future marketing messages from us about our products and special offers please tick the box provided
  • If you sign up for our Email Newsletter you can unsubscribe by emailing us at marketing@vigoltd.com
  • if you wish to opt out of receiving future marketing messages and materials from us, email us at marketing@vigoltd.com
  • You may edit your personal details online via your login – click on Your Account after logging in

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to the Marketing Manager, Vigo Ltd, Dunkeswell, Devon EX14 4LF or email marketing@vigoltd.com.

Payment Security

Payments are made via the Sage Pay payment website. Sage Pay is a member of the PCI Security Standards Council (SSC) which defines card industry global regulation. Click here to read more about Sage Pay’s online payment security. All payment details are encrypted and cannot be accessed by us. We do not accept liability for the security of the SagePay payment website.

Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place procedures to safeguard, such as firewall, and secure the information we collect online by the use of login and password.

Disclaimer

Whilst we endeavor to protect your personal information/data, we cannot guarantee the security of the information you submit to us and any transmission is at your own risk. If you have any questions regarding this policy please email us at marketing@vigoltd.com.

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