New! Service Contracts for canning lines

New! Service Contracts for canning lines

Service Contracts 1
Service Contracts 2
Service Contracts 3
Service Contracts 4

We're pleased to annouce the launch of Vigo Service Contracts for ABE Beverage Equipment canning lines.

General Support

Support is our watchword. We wouldn't be where where we are today without the level of support we offer. By 'support' we don't just mean someone to talk to at the end of the phone when you get a fault. We mean full on-site backup from our team of 9 multi-skilled engineers, via our fleet of 6 vans, and our engineering and electrical workshops.

An even higher level of support ...

We are now offering an even higher level of support through Service Contracts. Having supplied multiple canning lines to craft breweries in the UK/Ireland and supporting them and our customers through our engineering team, our new Service Contracts are designed for optimal line efficiency, prime line condition and additional peace of mind. Benefits ionclude:

  • Cost savings
  • Scheduled servicing
  • Evaluation during visits
  • Preventative maintenance
  • Stocked spares on standby
  • Priority support

There are 3 different service contract plans to choose from offering varying levels of service and/or breakdown cover from our team of 9 engineers.

Here are a few words from Martin Gillard, our Engineering Manager:

'We are proud of the relationships we have forged with customers we have supported over the years and aim to continue to do so into the future. We offer servicing, maintenance and repair for all the equipment we supply and we provide phone support, help and advice. These Service Contracts offer an even higher level of support and are designed to keep lines in optimal condition, minimising downtime.'

Choose your Service Contract Plan ...

Bronze Plan:

  • 1 Annual scheduled service visit
  • Essential parts package (for servicing only)
  • Priority telephone support
  • Suitable for low volume producers

Silver Plan:

  • 3 annual scheduled service visits
  • Enhanced parts packge (servicing only)
  • Priority breakdown response onsite within 2 working days
  • Priority telephone support
  • Tailored for low to average volumes

Gold Plan:

  • 4 annual scheduled service visits
  • Comprehensive parts package (servicing/breakdown)
  • Priority breakdown response: onsite within 1 working day
  • <3 breakdown visits per year
  • Priority telephone support
  • Recommended for average high volumes

Each plan provides 3 years' cover.

What's the Next step?

If you're interested in finding out more, please call us on 01404 892 100 or email sales@vigoltd.com . We look forward to hearing from you about maintaining your line.

 

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Easter 2024 - Delivery of Orders

Our warehouse and office will be closed for the Bank Holiday weekend from Friday 29th, and we will resume regular hours on Tuesday 2nd April.

Please note any orders placed after 12.00 noon on Thursday 28th March will be dispatched on Tuesday 2nd April.

Wishing everyone a happy Easter & Bank Holiday!