Enhancing Your Success in the Drinks Industry with Vigo: The Role of a Responsive, and Skilled Engineering Team in the UK

In the intricate world of the drinks industry, engineering is a crucial component for success, whether you're in the beer, cider, wine, or other sectors. It's not merely a preference but a necessity to have a reliable, responsive, and skilled engineering team. Unfortunately, the importance of technical support is often underestimated during equipment sourcing, leading to unforeseen challenges for businesses. We've received distress calls from beverage producers facing issues due to inadequate or non-existent support from their suppliers, resulting in substantial costs and time-consuming problem resolution. In a lot of cases, we can provide support to their pre-existing machines. However, there are other times when we are unable to, this could be due to the age of the machine, or the type of machine supplied.

Enter Vigo – Committed to Comprehensive Service in the Drinks Industry

With a rich legacy spanning 40 years, Vigo is dedicated to providing a full and comprehensive service tailored to the unique needs of the drinks industry. Operating from Devon, our team of engineers is on-call, featuring 8 engineers integral to defining Vigo's identity. Their expertise aligns with our high standards, covering welding, electrical, electronics (including PLC / HMI), mechanical and fabrication (coded, making our engineers essential for the intricate demands of the drinks sector).

Meet Our Engineers – Your On-Site and Over-the-Phone Support

Vigo's engineers are not just a voice on the other end of the line; they are on-site problem solvers too. Our engineering team has a combined 81 years of working in the industry, making them exceptional at meeting the demands of our clients. Recognising the importance of knowledgeable and friendly support, we have dedicated office-based engineers ready to assist with technical help, advice, and tips to keep your Vigo-supplied equipment running optimally in the unique environment of the drinks industry. We offer full UK & Ireland coverage with each engineer having their own van. Meaning that you can be certain you will get prompt support with your equipment. Our engineers will also try to combine multiple jobs, thus saving you money in the long run.

Vigo’s Markets and the Equipment We Provide

Understanding the drinks industry is a vast network we strive to provide for all markets. That is why we operate in the Beer, Cider & Juice, Wine, Spirits & Rtds, No & Lows, and food sectors—offering exceptional equipment and services provided by our engineering department. We supply equipment for every part of the production line. Providing:

Tailored Solutions, Adherence to Safety Standards

Acknowledging that one size doesn't fit all in the drinks industry, we specialise in making expert bespoke technical adaptations to seamlessly integrate our supplied equipment into your existing setup. Safety is paramount at Vigo, and our commitment extends to purchasing from reputable suppliers. We diligently ensure compliance with relevant Directives. As members of the CE Marking Association, we are authorised to issue CE/ UKCA marks where required and we keep up to date with changes in Directives and legislation.

Installation Excellence, Quality Assurance

For larger drinks industry projects, our workshops allow us to prebuild and test the equipment before on-site installation/ integration. Assembly, reassembly, set up at your site, and commissioning are meticulously carried out to align with your project requirements. In instances where established equivalents fall short or market alternatives don't meet our standards, we proudly manufacture key equipment pieces designed specifically for the drinks industry.

Cross-Selling Opportunities with The Rawlings Group

In the beginning of 2022 Vigo was acquired by The Rawlings Group, a group now consisting of three major divisions. Rawlings, a well-established glass jars & bottle supplier offering a range of decoration and branding options. Paper Bag Co, a newly acquired division supplying paper & cotton bags with an exceptional range of printing methods from screen-printing to digital. By being part of the group, it allows us to provide a wider range of products and services to our customers. Not only can we supply you with the equipment to produce your drinks we can also provide the bottles they come in as well as the branding and packaging to sell them within.

Warranty, Maintenance, and Reliable Service

Our commitment to quality is reinforced by a standard 12-month parts and labour warranty, supported by Vigo engineers. Extended warranties are available for specific equipment – contact us for details. Beyond warranties, we provide servicing and repairs for drinks industry equipment, with flexible service schedules tailored to your production demands.

Service Contracts for Optimal Drinks Industry Performance

Maximise the lifespan of your drinks production lines and equipment with our customised service contracts. Tailored to your annual production needs, these contracts include scheduled maintenance visits and estimated part costs, ensuring optimal working conditions for your specific beverage production requirements.

By taking advantage of our service contracts, you can rest easy knowing that we will be taking care of:

Connect with Us for Engineering Excellence in the Drinks Industry

Whether you need service, repair work, or are exploring service contracts for your drinks industry equipment, our specialised Engineering Department is ready to assist.

Call us at 01404 892 109 or email techsupport@vigoltd.com for all your engineering needs in the vibrant and demanding drinks industry.